As Hurricane Sandy barreled its way through the East Coast on Monday, our clients kept working, and so did we.
In particular, a remote video deposition was scheduled to occur on Tuesday with participants in Philadelphia, Washington, DC and Minneapolis. The parties chose not to reschedule the deposition, so the operations team at NextGen Reporting made contingency plans to ensure that the deposition went forward smoothly.
Knowing that the East coast locations had a decent chance of disruption, NextGen used a court reporter in Minneapolis. For the location in Philadelphia, NextGen had a staff technician go to the attorney’s office with a fully-charged laptop and a 4G device … just in case the power or Internet were down. Both of the locations were provided with dial-in numbers to access the audio of the deposition as an additional backup.
Because of NextGen’s preparation, the deposition proceeded smoothly. The Philadelphia and Minneapolis locations had perfect video, while the location in Washington DC connected by telephone as expected. NextGen provided all the parties a rough draft transcript an hour after the deposition concluded, and the video of the deposition was available in NextGen’s online repository by the next morning.
Best of all, our clients were able to get their job done with as little interruption as possible … despite the Frankenstorm.